 |
| Stakeholder |
Engagement Mechanisms |
|
| Customers |
- Bi-annual customer satisfaction surveys
- Dedicated ProLogis employees to respond to needs and requests
- Select regional customer meetings to discuss sustainability and ProLogis’ approach
- One-on-one meetings to discuss ProLogis support of customer sustainability efforts
- Customer-focused marketing materials about sustainability and other topics
- Speaking engagements at customer-attended conferences and events
|
|
| Investors - Public |
- Quarterly earnings calls including Q&A with senior management
- Dedicated ProLogis employees to respond to individual needs and requests
- Perception study to gauge investor priorities
- Annual Investor Day and other investor meetings to gather real-time feedback
- Surveys from socially responsible investing groups or other investors, such as KLD Analytics
|
|
| Investors - Fund |
- Quarterly report on fund performance
- Annual in-person meeting on fund performance
- Regular written correspondence on issues such as contribution agreements and distribution notices of return on capital
|
|
| Employees |
- Quarterly worldwide employee meetings with CEO and senior management; includes Q&A
- Employee satisfaction survey during first year of employment
- Global employee survey (in development)
- Training programs and support
- Annual performance reviews
- Sustainability Champion program to engage employees in sustainability efforts
- New Intranet site to enhance internal communications
|
|
| Brokers |
- Quarterly Broker Update e-newsletter with relevant broker news
- Attendance at national broker conferences
- Attendance and hosting of various broker meetings at the market level
|
|
Nongovernmental
Organizations |
- Attendance at conferences and meetings
- Participation in committees, such as US Green Building Council, to develop a LEED rating system for distribution centers
- NGO information requests and surveys, such as the Carbon Disclosure Project
|
|
| Government |
- Close collaboration during entitlement process
- Engage on relevant issues via industry associations
|
|
| Suppliers |
- Contract development and interaction throughout term of contract
- One-on-one meetings and calls
- Preferred vendor list
|
|
Industry
Associations |
- Participation on various committees and leadership teams, such as NAIOP’s Sustainable Development Committee
- Attendance at conferences and meetings
|
|
| Communities |
- Input from, dialog with, and response to communities before, during, and after development
- Employee volunteerism and ProLogis donations
|
|
| Media |
- Press releases distributed regularly announcing significant business activity
- Proactive engagement on topics important to certain media groups, including ProLogis´ approach to sustainability
- Press events hosted to engage with media on significant announcements
- Interviews conducted regularly with a variety of appropriate ProLogis spokespersons
- Articles written and other information provided in response to media inquiries
- Dedicated ProLogis employees to respond to needs and requests on a daily basis
|
|
